Client Overview
Growth Lancashire helps businesses of all sizes to grow and succeed. We work with councils, private organisations, and entrepreneurs, offering one-to-one advice, business clinics, masterclasses, workshops, and peer-to-peer sessions. Our aim is to provide practical, innovative support that makes a real difference.
Our team of experienced Business Advisors have supported thousands of Lancashire businesses across many sectors, including manufacturing, engineering, food and drink, marketing, and sales. They also connect businesses to funded programmes and other support to help them reach their goals
Above all, we focus on building strong, long-lasting relationships with Lancashire businesses and are committed to helping them grow with confidence.
The Challenge
As Growth Lancashire expanded and took on more projects, the leadership team recognised the need to refine their hiring approach. They had no trouble finding talented candidates, but making sure those people were also a good fit for the organisation’s culture and values was more challenging. They sought a clearer, more consistent approach to hiring that would enable them to make better decisions, build stronger teams, save time and money, and retain top talent for the long term.
The Solution
Growth Lancashire discovered the DISC Benchmarking Toolkit during a Boost discovery session. They were drawn to its practical insights and how easily it could fit into their recruitment process. Other solutions were considered, but DISC offered a unique combination of simplicity, depth, and immediate relevance to their goals.
The leadership team used the toolkit to benchmark the behaviours of their most successful team members. This helped them create a clear reference point for future hires. By comparing candidates against this benchmark, they could quickly identify who would not only perform well but also fit into the organisation’s collaborative culture.
The toolkit also gave hiring managers a shared language to discuss behaviour and communication styles, making recruitment discussions clearer and more aligned. It took the guesswork out of hiring and gave everyone involved more confidence in their decisions
“DISC has completely changed how we hire. It’s given us a shared language and a smarter way to build strong, values-led teams.” — Janet, CEO
Soon after implementation, DISC became a core part of Growth Lancashire’s recruitment strategy. It helped reduce time spent on interviews, improved the quality of hires, and contributed to a stronger sense of team alignment from day one
The Results
Using the DISC Benchmarking Toolkit made a clear impact on Growth Lancashire’s hiring process. New hire decisions were made confidently and were noticeably better aligned with the organisation’s values and team dynamics.
The toolkit didn’t just improve recruitment, it sparked wider interest in applying DISC to leadership, conflict resolution, and team development. It’s now seen as a foundation for building a more self-aware and high-performing culture.
“We no longer rely solely on CVs and interviews. DISC gives us deeper insight into how someone will behave in a real team environment—and that’s been a game-changer.”
Alongside this, Growth Lancashire continued to deliver strong results externally, supporting over 820 businesses, handling 1,200+ enquiries, and working with 10 councils across the region.
Looking Ahead
Building on this success, Growth Lancashire is exploring ways to integrate DISC training into leadership development, conflict resolution, and team coaching—creating a more dynamic and self-aware organisation.
Ready to Elevate Your Team?
Contact us today and discover how the DISC profiling and Benchmarking Toolkit can help your organisation hire smarter and lead stronger from day one.
